Increasing Customer Satisfaction by Avoiding Stockouts

Stockouts are a nuisance to both businesses and customers, creating situations where no one is happy. You now have an order sitting in limbo that cannot be filled, while your customer resents the time lost waiting for your new inventory to arrive. You’ve worked hard over the years to secure and build a positive relationship with your customers, but regardless of that long-standing relationship, if your company cannot provide what customers need on time and on budget, then they’ll take their business elsewhere. (more…)

Fishbowl Leaders Go Down Under to Celebrate Fishbowl Australia Launch

Fishbowl CEO David Williams and President Mary Scott made the long trip from Utah to Australia on February 29, 2012 to help their partners at the newly established Fishbowl Australia get started on the right foot. They are joined by two Fishbowl software developers who came to help with the technology side of Fishbowl Australia’s business. (more…)

Fishbowl Pipeline Contact Manager Now Available

Today is the day Fishbowl officially jumps into the cloud! Fishbowl Pipeline, our Web-based contact manager, is now available for pre-release. A limited number of users are being offered during the pre-release period, so if you want to be one of the lucky businesses to start using it, you should click on the link above and sign up for it right now. Pipeline is basically a Customer Relationship Management (CRM) solution that integrates directly into Fishbowl Inventory’s software. Fishbowl Pipeline currently allows companies to keep track of: (more…)

Fishbowl Inventory 2012 Heralded By Media Blitzkrieg

Fishbowl Inventory 2012 made its debut today amid a torrent of media buildup. Fishbowl CEO David Williams and President Mary Scott spent the last few weeks touting the newest software release’s many new features to reporters and bloggers across the country. Here are several articles and blog posts that have been published about Fishbowl’s 10th-anniversary edition: (more…)

Fishbowl Australia Takes Inventory Management Down Under

G’day, mate! On October 11, 2011, Fishbowl will release its first-ever international software version: Fishbowl Australia. We’ve heard a lot of excitement from Australian business leaders about this new software, and we’re happy to finally be able to offer it. In addition to the advanced inventory management tools that Fishbowl Inventory offers, Fishbowl Australia has three new features: (more…)

Fishbowl Security Basics

Hello, Fishbowl Blog readers!  This is my first of, what I hope to be, many blog posts.  My name is Aaron Wignall, and I am the IT Manager at Fishbowl Inventory.  I’m somewhat of a unique IT Manager in that my training background is in Information Security, and not the nuts and bolts, necessarily, of IT.  In fact, I recently obtained my CISSP (Certified Information Systems Security Professional) Certificate.  What I’d like to do with my blog posts is to pass on some of my security knowledge, especially as it pertains to using Fishbowl.  So please follow me and my posts here on the Fishbowl Inventory Blog! (more…)

Creative Way to Start Using Warehouse Management Software

“How do you eat an elephant? One bite at a time.” That’s the philosophy of Mike Wappler, president of Lucky Electric Supply. The Memphis, Tennessee-based distributor is just starting to use Fishbowl Inventory to manage its warehouse, and the employees have discovered that Wappler’s saying is an apt metaphor for learning how to use a new warehouse management system. Lucky Electric Supply has been in business since 1966. They sell new and used industrial electrical supplies – fuses, breakers, motor control centers, switch gears, wires, and even a few one-of-a-kind items. In May, they were named one of the top 5 small businesses with 20 or fewer employees by the Memphis Business Journal. So they’re definitely doing a lot of things right. (more…)