The 3rd Non-Negotiable from the book, The 7 Non-Negotiables of Winning, is Trust.
Dusty Miller is Fishbowl’s vice president of training and support. Having worked in customer service for the better part of a decade, Dusty knows a lot about how important trust is. You can’t form relationships with customers or properly serve them without building trust and letting them know that you honestly care about them and their experience.
Check out all of Dusty’s thoughts on trust in this video.
And purchase a copy of The 7 Non-Negotiables of Winning from major book retailers today.